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Address

IQ TechMax Private Limited,
102, 1st Floor at Door #108,
1st Main Road, Rajiv Gandhi Salai, Burma Industrial Colony,
Thiruvalluvar Nagar,
Perungudi,
Chennai, Tamil Nadu 600096

IQ TechMax Private Limited,
651 N Broad St,
Middletown,
DE 19709,
USA

IQ TechMax Private Limited,
15, Sector 6,
HSR Layout,
Bengaluru,
Karnataka 560102

IQ TechMax Private Limited,
Business Bay, Sheikh Zayed Rd,
Dubai,
United Arab Emirates

What Information Do We Collect?

We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us and use our Services.

Information You Provide Directly:

    • Account Information: When you create an account, we collect your name, email address, company name, and contact details.
    • Communications: When you communicate with us (e.g., customer support inquiries, feedback), we collect the content of your communications and any information you provide.
    • User Content: Information you input or create while using our AI agents (e.g., text prompts, voice inputs) or AR/VR environments (e.g., 3D models, spatial data, user interactions within immersive twins).
    • Payment Information: If you subscribe to paid Services, we collect payment details (e.g., credit card information) through secure third-party payment processors. We do not store full payment card numbers on our servers.
  • Information Collected Automatically:

    • Usage Data: Information about how you use our Services, such as features you access, duration of sessions, interactions with AI agents, actions within AR/VR environments, and content viewed.
    • Device Information: Information about the device you use to access the Services, including IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
    • Location Information: We may infer your general location from your IP address. For certain AR/VR applications, with your explicit consent, we may collect more precise location data to provide location-based features.
    • Log Data: Server logs may include details about your requests, IP address, browser type, referring/exit pages, and timestamps.

    AR/VR Specific Data:

    • Environmental Data (IQ Lens): For digital twin and AR overlay applications, we may process spatial data, object recognition, and environmental scans necessary to render immersive experiences. This data is typically processed locally on your device or anonymized/aggregated before being sent to our servers.
    • Interaction Data (IQ Agent): Data on how you interact with AI agents, including conversational flows, sentiment analysis (derived from text/voice inputs), and specific commands given.

    Information from Third Parties:

    • We may receive information about you from third-party services, such as analytics providers, business partners, or publicly available sources, to enhance our Services or for marketing purposes, in compliance with applicable laws.
    How Do We Use Your Information?

    We use the information we collect for the following purposes:

    • To Provide and Maintain Services: To operate, deliver, and maintain our Services, including processing transactions, managing your account, and providing customer support.
    • To Improve and Develop Services: To understand how our Services are used, analyze trends, develop new features, and enhance user experience. This includes using aggregated and anonymized data to train and improve our AI models and AR/VR capabilities.
    • Personalization: To customize your experience, such as tailoring AI agent responses or presenting relevant AR/VR content based on your usage patterns.
    • Communication: To send you service-related notifications, updates, security alerts, and administrative messages. With your consent, we may also send promotional communications about our Services.
    • Security and Fraud Prevention: To protect our Services, users, and intellectual property from security threats, fraud, and other illegal activities.
    • Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
    • Research and Analytics: To conduct research and analysis for business intelligence, product development, and market insights, often using aggregated and anonymized data.
    How Do We Share Your Information?

    We may share your information in the following circumstances:

    • With Your Consent: We may share information when you give us explicit permission to do so.
    • Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., hosting, analytics, payment processing, customer support). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
    • Protection of Rights:We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
    • Aggregated or Anonymized Data: We may share aggregated or anonymized data (data that cannot be used to identify you) with third parties for various purposes, including research, analytics, and marketing.
    How Long Do We Retain Your Data?

    We retain your personal information for as long as necessary to provide the Services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

    Your Choices and Rights

    You have certain rights regarding your personal information, subject to applicable laws:

    • Access and Correction: You can request access to your personal information and request corrections to inaccurate or incomplete data.
    • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
    • Objection/Restriction: You can object to or request the restriction of processing your personal information in certain circumstances.
    • Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
    • Withdraw Consent Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before your withdrawal.
    • Complaints: You have the right to lodge a complaint with a data protection authority. To exercise these rights, please contact us using the details provided below.
    Data Security

    We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

    Third-Party Links

    Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

    Children's Privacy

    Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@iqtechmax.com

    What Does IQ TechMax Do?

    IQ TechMax is an AI + AR/VR Product Company. We build intelligent avatars (IQ Agent) and immersive digital twins (IQ Lens) to transform how people interact with technology across various industries.

    What Is IQ Agent?

    IQ Agent refers to our avatar-powered AI agents designed for specific industries. These agents leverage sector-specific large language models (LLMs) and voice/chat interfaces to provide intelligent assistance and interactions.

    What Is IQ Lens?

    IQ Lens is our immersive AR (Augmented Reality) and digital twin visual layer. It allows for the creation of realistic 3D environments and overlays digital information onto the real world, enabling advanced visualization and interaction.

    What Industries Does IQ TechMax Serve?

    We serve a range of industries including Education, Finance, Aerospace, Defense, Supply Chain, Smart Infrastructure, HR Tech, and Healthcare.

    Where Is IQ TechMax Located?

    Our primary operations are based in India, with on-site partners in the US and UAE.

    How Does IQ Agent Work?

    IQ Agent utilizes advanced AI, including LLMs, to understand natural language (text and voice). It processes your requests, provides information, performs tasks, and facilitates interactions tailored to specific industry contexts.

    What are the applications of IQ Lens?

    IQ Lens can be used for real estate visualization, surgical planning, smart city infrastructure inspections, eCommerce automation dashboards, and creating comprehensive digital twins for various assets and environments.

    Can your products be customized for specific business needs?

    Yes, while we offer productized solutions, our roots are in custom development. We work closely with clients to tailor IQ Agent and IQ Lens to integrate seamlessly with their existing systems and meet unique operational requirements.

    What is the IQ Dashboard?

    The IQ Dashboard is a unified platform designed for managing your IQ Agent instances, monitoring analytics, and organizing AR assets. It provides a centralized control hub for our product lines.

    How does IQ TechMax handle my data?

    We collect and process data necessary to provide and improve our Services. We use robust security measures to protect your information and comply with relevant data protection regulations. Please refer to our Privacy Policy for full details.

    Is the data used by IQ Agent and IQ Lens secure?

    Yes, data security is paramount. We employ technical and organizational measures such as encryption, access controls, and regular security audits to safeguard your data. For sensitive applications, data processing may occur locally or with advanced anonymization.

    Does IQ TechMax use my data to train its AI models?

    We may use aggregated and anonymized data to improve and train our AI models and AR/VR capabilities. Any use of specific personal data for model training would be done with explicit consent and in compliance with our Privacy Policy.

    How can I get support for IQ TechMax products?

    For support inquiries, please refer to the contact details provided in our Privacy Policy or on our website. We offer dedicated support channels for our clients.

    Does IQ TechMax offer partnership opportunities?

    Yes, we collaborate with universities and government-tech initiatives. We are always open to exploring strategic partnerships that align with our vision and expand the reach of our intelligent avatars and immersive twins.

    Acceptance of Terms

    By creating an account, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as updated from time to time. These Terms constitute a binding legal agreement between you and IQ TechMax.

    Eligibility

    You must be at least 13 years old to use our Services. By using the Services, you represent and warrant that you are at least 13 years of age and have the legal capacity to enter into this agreement. If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

    Accounts and Registration

    To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

    You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with these requirements.

    License to Use Our Services
    • Grant of License: Subject to your compliance with these Terms, IQ TechMax grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes or personal use, as applicable, as permitted by the functionality of the Services.
    • Restrictions: You agree not to:

    • Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services.
    • Remove any copyright, trademark, or other proprietary rights notices contained in or on the Services.
    • Use the Services for any illegal, harmful, fraudulent, or unauthorized purpose.
    • Interfere with or disrupt the integrity or performance of the Services or data contained therein.
    • Attempt to gain unauthorized access to the Services or its related systems or networks.
    • Upload or transmit any viruses, worms, defects, Trojan horses, or any other items of a destructive nature.
    • Use the Services to generate or disseminate content that is offensive, defamatory, infringing, or otherwise objectionable.
    • Utilize data from the Services (including outputs from AI Agents or IQ Lens) to train competing AI models or develop competing AR/VR applications without our express written consent.
    Intellectual Property Rights
    • IQ TechMax IP: All intellectual property rights in and to the Services, including but not limited to IQ Agent, IQ Lens, software, designs, text, graphics, logos, images, audio, video, and the compilation thereof, are owned by IQ TechMax or its licensors. These Terms do not grant you any right or license to use any IQ TechMax trademarks, logos, or other proprietary designations.
    • User Content: You retain ownership of any content that you create, submit, or upload through the Services ("User Content"). By submitting User Content, you grant IQ TechMax a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the operation and improvement of the Services. You represent and warrant that you have all necessary rights to grant this license.
    • AI Generated Output: While IQ TechMax provides the tools for generating content via AI Agent, the ultimate responsibility for the output lies with the user. You acknowledge that AI-generated content may not always be original or accurate, and you are responsible for verifying its suitability for your intended purpose and for not violating any third-party intellectual property rights.
    Payments and Subscriptions

    Certain Services or features may require payment of fees. You agree to pay all applicable fees as described on our website or in your service agreement.

    Subscriptions may be subject to automatic renewal unless cancelled. You are responsible for all recurring payment obligations until you cancel your subscription.

    All payments are non-refundable unless otherwise specified in writing by IQ TechMax or required by applicable law.

    Termination

    We may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

    Disclaimers
    • "AS IS" Basis: The Services are provided on an "AS IS" and "AS AVAILABLE" basis. IQ TechMax makes no warranties, expressed or implied, regarding the Services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
    • No Guarantee: IQ TechMax does not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content or information obtained through the Services, including AI-generated output.
    Limitation of Liability

    To the maximum extent permitted by applicable law, in no event shall IQ TechMax, its affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

    • your access to or use of or inability to access or use the Services;
    • any conduct or content of any third party on the Services;
    • any content obtained from the Services; and
    • unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
    Indemnification

    You agree to defend, indemnify, and hold harmless IQ TechMax and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, products, and services other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

    Governing Law & Dispute Resolution

    These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall be exclusively settled by arbitration in Chennai, Tamil Nadu, India, in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or any statutory modification or re-enactment thereof. The language of the arbitration shall be English.

    Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

    Miscellaneous
    • Entire Agreement: These Terms constitute the entire agreement between you and IQ TechMax regarding our Services.
    • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in full force and effect.
    • Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and IQ TechMax's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.